Contact MyDrop.Shop

[vc_row full_width=”stretch_row” background_color=”custom” lg_spacing=”padding_top:40;padding_bottom:40″][vc_column][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#000000″ text=”Contact My Drop Shop” font_size=”sm:36;md:46;lg:56″ line_height=”1.28″][tm_spacer size=”lg:28″][tm_heading tag=”div” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”rgba(0,0,0,0.7)” text=”Questions? We’re here to help!” font_size=”lg:16″ max_width=”730px” line_height=”1.75″][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner content_placement=”middle” content_alignment=”center”][vc_column_inner width=”1/2″][tm_image align=”center” image=”3590″ lg_spacing=”padding_bottom:20″ md_spacing=”padding_bottom:10″ sm_spacing=”padding_bottom:10″ xs_spacing=”padding_bottom:10″][vc_column_text css=”.vc_custom_1536259989813{padding-bottom: 20px !important;}”]

Help center

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Visit our online help center for quick, thorough answers to almost any question.

[/vc_column_text][tm_button button=”url:http%3A%2F%2Fsupport.mydrop.shop|title:Visit%20Help%20Center||” icon_align=”left” align=”center” icon_type=”fontawesome” icon_fontawesome=”fa fa-info-circle” lg_spacing=”padding_top:20;padding_bottom:30″ md_spacing=”padding_top:10;padding_bottom:20″ sm_spacing=”padding_top:10;padding_bottom:20″ xs_spacing=”padding_top:10;padding_bottom:20″][/vc_column_inner][vc_column_inner width=”1/2″ border_radius=”1px” box_shadow=”0 20px 30px #ccc”][tm_image align=”center” image=”3592″ lg_spacing=”padding_bottom:20″ md_spacing=”padding_bottom:10″ sm_spacing=”padding_bottom:10″ xs_spacing=”padding_bottom:10″][vc_column_text css=”.vc_custom_1536260207566{padding-bottom: 20px !important;}”]

Email

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Send us an email. We typically reply within a few minutes Mon-Fri 9am-5pm EST.

[/vc_column_text][tm_button button=”url:mailto%3Acontact%40mydrop.shop|title:Send%20Email||” icon_align=”left” align=”center” icon_type=”fontawesome” icon_fontawesome=”fa fa-envelope” color=”secondary” lg_spacing=”padding_top:20;padding_bottom:30″ md_spacing=”padding_top:10;padding_bottom:20″ sm_spacing=”padding_top:10;padding_bottom:20″ xs_spacing=”padding_top:10;padding_bottom:20″][/vc_column_inner][/vc_row_inner][vc_separator css=”.vc_custom_1536261976451{padding-top: 60px !important;padding-bottom: 60px !important;}”][/vc_column][/vc_row][vc_row full_width=”stretch_row” background_color=”custom” lg_spacing=”padding_top:80;padding_bottom:80″ sm_spacing=”padding_top:40;padding_bottom:40″][vc_column lg_spacing=”padding_right:85;padding_left:85″ md_spacing=”padding_right:15;padding_left:15″][tm_heading custom_google_font=”” align=”center” text=”Frequently asked Questions” font_size=”sm:36;md:46;lg:56″ line_height=”1.28″][/vc_column][/vc_row][vc_row full_width=”stretch_row” lg_spacing=”border_bottom:1;padding_top:50;padding_right:85;padding_bottom:70;padding_left:85″ md_spacing=”padding_right:0;padding_left:0″][vc_column][tm_grid gutter=”30″ margin_bottom=”30″ equal_height=”1″ animation=”fall-perspective” columns=”xs:1;sm:2;md:2;lg:4″][tm_card md_align=”center” sm_align=”center” xs_align=”center” icon_type=”ion” icon_ion=”” background_color=”custom” heading=”What is MyDrop.Shop?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”MyDrop.Shop is an online platform that lets you create beautiful online shops, import products from wholesalers at AliExpress and resell them on your website. The package handling like shipping will be done by the wholesaler.”][tm_card icon_type=”ion” icon_ion=”” background_color=”custom” heading=”How does MyDrop.Shop work?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”Trough an integrated function MyDrop.Shop allows all users to import products from AliExpress to their Online Shops. The shipping and packaging is done by the wholesaler of the products you have added. The wholesaler ships the products directly to your customer.”][tm_card icon_type=”ion” icon_ion=”” background_color=”custom” heading=”Is MyDrop.Shop Free?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”We have a FREE forever plan that is 100% Free, and you’ll be able to receive 50 Orders every month. If you sell more its time for an upgrade to one of our paid plans.”][tm_card icon_type=”ion” icon_ion=”” background_color=”custom” heading=”Is MyDrop.Shop Available in My Country?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”Yes! You can use MyDrop.Shop to run your own dropshipping store from any country. Running an dropshipping store comes with a very nice feature: You can run it from anywhere in the World.”][/tm_grid][tm_grid gutter=”30″ margin_bottom=”30″ equal_height=”1″ animation=”fall-perspective” columns=”xs:1;sm:2;md:2;lg:4″][tm_card md_align=”center” sm_align=”center” xs_align=”center” icon_type=”ion” icon_ion=”” background_color=”custom” heading=”What languages do you offer for Shops?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”We support the following languages for our Shop at the moment: English, German, Spanish, French, Dutch, Russian, Indian”][tm_card icon_type=”ion” icon_ion=”” background_color=”custom” heading=”How long is the delivery time for products?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”The delivery time of products varies from wholesaler to wholesaler. It depends also on the region from where it is ordered and where its delivered to. You have to check here manually which wholesaler offers the best delivery times.”][tm_card icon_type=”ion” icon_ion=”” background_color=”custom” heading=”Can I Sell Products Which Aren’t Imported From AliExpress?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”Yes! You can also use your Shop without using the AliExpress Function and sell your own products.”][tm_card icon_type=”ion” icon_ion=”” background_color=”custom” heading=”Can I import products on the Free Plan?” list=”%5B%7B%7D%5D” custom_background_color=”#54abf3″ text=”Yes! All our plans support the import of products from AliExpress.”][/tm_grid][/vc_column][/vc_row]